Payment Methods
At Basehomers (hereinafter referred to as "we" or "us"), we are committed to providing a secure and convenient shopping experience for our outdoor furniture, including outdoor dining tables, outdoor coffee tables, outdoor storage boxes, and outdoor dining sets. All transactions are conducted through our online store to ensure the highest standards of safety and efficiency.
Credit Card Payment Process
We currently accept credit card payments, including Visa, MasterCard, and other major credit card providers.
Process Initiation
Once you have selected your desired outdoor furniture and proceeded to the checkout page, you will be prompted to select "Credit Card" as your payment method. You will need to provide your cardholder name, card number, expiration date, and the CVV security code. All information entered is encrypted to ensure your details remain confidential.
Payment Confirmation
After the payment is successfully processed, you will receive an immediate confirmation on the checkout page. A formal payment confirmation and order receipt will also be sent to your registered email address. If the transaction is declined, please check your card details or contact your issuing bank for further assistance.
Security and Data Protection
Protecting your financial information is our top priority.
Credit Card Security
We utilize industry-standard encryption technology (such as Secure Sockets Layer or SSL) to protect your data during transmission. Your full credit card information is processed directly by secure payment gateways and is not stored on our servers, ensuring your sensitive data remains protected from unauthorized access.
Our Privacy Policy
We respect your privacy and are dedicated to protecting your personal information. Any data collected during the payment process is used solely for transaction processing, order fulfillment, and providing support. We do not sell or rent your personal information to others.
Dispute Resolution
We aim to resolve any billing issues quickly and fairly.
Resolution Service
If you notice any discrepancies or unauthorized charges on your statement related to a purchase from us, please contact us immediately. We will investigate the matter and work with you to resolve the issue as promptly as possible.
Additional Help
Should a resolution not be reached through our direct support, we recommend contacting your financial institution. We are committed to cooperating with banks and payment providers to provide any necessary documentation required to settle disputes.
Communication and Support
We maintain open lines of communication to assist you with your purchase.
Updated Information
We reserve the right to modify these payment terms at any time to reflect changes in our services or operational requirements. Any updates will be posted directly on this page, and we encourage you to review this information periodically.
Currency and Pricing
All prices listed on our website are in Australian Dollars (AUD). The final amount charged to your card will be the total price shown at checkout, which includes the cost of the furniture and any applicable shipping fees.
Order Verification
To prevent fraudulent transactions, we may perform verification checks on certain orders. In some cases, we may request additional information to confirm the legitimacy of the payment. We reserve the right to cancel any order that does not pass our security verification process.
Contact Information
If you have any questions regarding our payment methods or need assistance with a transaction, please reach out to us:
Address: 4528 N 50TH AVE, PHOENIX, AZ 85031-1319, United States
Phone: +1 (914) 707-1695
Email: hello@basehomers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)