This Privacy Policy describes how Basehomers (hereinafter referred to as "we") collects, uses, and protects your information when you visit our online store to purchase outdoor dining tables, outdoor coffee tables, outdoor storage boxes, and outdoor dining sets. We are committed to protecting your privacy in accordance with the Privacy Act of Australia and the General Data Protection Regulation (GDPR).
1. Scope of Use
This policy applies to all information collected through our online store. It governs the data processing activities related to your browsing, purchasing, and interaction with us regarding our outdoor furniture products.
2. Information Collection Technical Means
We use Cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us identify your browser and remember certain information. This includes your IP address, browser type, pages visited, and the time spent on our site to ensure the website functions correctly and efficiently.
3. Information Use and Sharing
We use the information collected to process your orders, provide customer support, and improve our services. We do not sell your personal information. We only share your data with service providers necessary for fulfilling your order (such as payment processors and delivery services). These parties are strictly prohibited from using your information for any purpose other than providing the requested service.
4. Data Storage and Cookies
Your data is stored securely in electronic format. By using our website, you acknowledge that you have been informed about our use of Cookies. You have the right to choose whether to accept Cookies through your browser settings. However, disabling certain Cookies may affect the functionality of our online store and your ability to complete a purchase.
5. User Rights
We respect your control over your personal data. You have the following rights:
Access and Rectification: You may request to view the personal data we hold about you or ask us to correct any inaccuracies.
Erasure: You may request the deletion of your personal information, subject to our legal obligations for data retention.
Withdrawal of Consent: You may withdraw your consent for data processing at any time where the processing is based on your consent.
6. Legal Basis for Data Processing
Our processing of your personal data is based on the following principles as defined by the GDPR:
Performance of a Contract: We process your data to fulfill your orders and provide the outdoor furniture and services you have purchased.
Explicit Consent: We rely on your explicit consent for activities such as newsletter subscriptions and marketing communications.
Compliance with Legal Obligations: We process data as required to comply with taxation, accounting, and regulatory requirements.
Legitimate Interests: We process data to improve user experience on our website and to monitor and prevent fraudulent activities.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include encrypted communication and secure servers to protect your data from unauthorized access, disclosure, or destruction.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational and legal reasons. Any changes will be posted on this page.
9. Complaints and Feedback
If you believe we have breached our privacy obligations, you have the right to lodge a complaint with us. We will investigate the issue and respond to you within a reasonable timeframe.
10. Contact Information
If you have any questions or concerns regarding this policy, please contact us using the details below:
Address: 4528 N 50TH AVE, PHOENIX, AZ 85031-1319, United States
Phone: +1 (914) 707-1695
Email: hello@basehomers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
